Privacy Policy

We collect information you provide directly to us when you create an account, register a role, or make a booking: • **Account Information**: Mobile number, name (optional), and OTP for authentication. • **Role Profile Data**: Depending on your role — business name, GST number, city, pricing, portfolio images, physical attributes (for models), skills (for freelancers), etc. • **Booking & Transaction Data**: Campaign details, booking dates, amounts paid, wallet transactions, and coupon usage. • **Communications**: Messages sent via our enquiry system and notifications. • **Device & Usage Data**: Browser type, IP address, pages visited, and session duration collected automatically via server logs.

We use the information we collect to: • Provide, operate, and improve the Darapana platform. • Process bookings, payments, and wallet transactions. • Send booking confirmations, status updates, and notifications. • Verify your identity via OTP and maintain account security. • Enforce our Terms of Use and Ad Policy. • Comply with legal obligations and resolve disputes. • Analyse usage trends to improve our services.

We do not sell your personal information. We share data only in the following circumstances: • **Between parties on a booking**: Basic contact information is shared between advertisers and service providers only after a booking is confirmed. • **Service Providers**: We may share data with trusted third-party providers who help us operate the platform (e.g., OTP delivery, file storage, analytics). • **Legal Requirements**: We may disclose information if required by law, court order, or government authority. • **Business Transfers**: In the event of a merger or acquisition, your data may be transferred to the new owner.

Your data is stored on secured servers in India. We implement industry-standard security measures including: • HTTPS encryption for all data in transit. • Hashed passwords using bcrypt — we never store plaintext passwords. • JWT-based authentication with short-lived access tokens. • Role-based access control — users can only access data they own or are authorised to view. We cannot guarantee absolute security, and you use the platform at your own risk.

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account by contacting us at privacy@darapana.in. Note that some data may be retained for legal, audit, or fraud-prevention purposes even after deletion.

Darapana uses minimal cookies and browser localStorage for: • Authentication tokens (JWT) to keep you logged in. • Cart and wishlist data stored locally on your device. • Session preferences. We do not use third-party advertising or tracking cookies.

You have the right to: • Access the personal information we hold about you. • Correct inaccurate information via your profile or dashboard. • Request deletion of your account and personal data. • Withdraw consent for data processing where applicable. To exercise these rights, contact us at privacy@darapana.in.

Darapana is intended for users who are 18 years of age or older. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via in-app notification. Continued use of the platform after changes constitutes acceptance of the updated policy.

For privacy-related questions or to exercise your rights, contact us at: **Email**: privacy@darapana.in **Address**: Darapana Technologies Pvt. Ltd., Bengaluru, Karnataka, India